Things I Would Never Do

As I looked around me this past week, I saw things going on around me that made me very uncomfortable.  And, I think part of the reason I am single is because these are things I would never do.

1.  I would never tell people I liked a person, and then go to his house to hang out with him and other friends, and cuddle with his roommate, in plain sight of everyone else in the apartment.

2. I would also never cuddle w/ 3 guys in one night, all of which I have no feelings for.

3. I would never throw myself at someone I had no interest in just because someone I know liked them.

OK, I think I'm done ranting.

Hiatus

So, I haven't posted in a while, and I thought it might be time.

I had some thoughts lately that I wanted to share with you about customer service.  I have worked in the food service industry, and also at Walmart and Blockbuster, so I know about good customer service.

Rules to follow:

1.  Listen to your customers!  ( They shouldn't have to repeat an order 3 times because you weren't listening).

2.  Train your staff to always be helpful, courteous, and knowledgeable.  (If a customer has to wait an exorbitant amount of time for food, they should know why).

3.  Take the extra step.  (If a customer wants to know where something is, bring them to it.  Don't just point.)

4.  Commit to quality service.  (If you work at McDonald's or Sizzler, you should still make it a point to have quality service.  People remember BAD service long after they forget good service.)

5.  Treat people with courtesy and respect.  (We all want it, you should give it.)

6.  Never argue with a customer.  (I know that the customer is NOT always right, but, if you argue with them, they are going to feel more wronged in the end.)

7.  Assume that your customers are telling the truth.  (Most people don't like to complain.  In fact, a lot will go out of their way to avoid it, so take their complaints the way they are meant.  They are unhappy.  Make them happy.)

On the flip side.

Rules for customers:

1.  Know Exactly What You're Complaining About And What Action You Want.  (Don't just say, "I'm unhappy.  What are you going to do about it?"  Have something in mind.  And, make sure it is comparable to the problem.)

2.  Never Demand To Talk To The Manager.  (A lot of times someone else can solve the problem.  And, if they can't, ask politely to speak to the manager.  People are more likely to want to help you if you're polite.)

3.  Address Letters To Individuals.  (No "To Whom It May Concern".  If you write it to a specific individual, they are more likely to get it.)

4.  Keep Your Expectations In Check.  (When shopping at WalMart, do not expect a Nordstrom's experience.  But, do expect good customer service.)

5.  Don't Just Complain. Praise, Too.  (Everyone likes compliments.  It make hard jobs easier.)

OK, I'm done ranting for the day!  :)

Sometimes They Come Back

I know, I know. . .   Sounds like an ominous title, doesn't it?  Well, for once it's not.  :)

I have just made an observation lately that sometimes friends that you think are lost and never coming back, do come back.  And, things CAN be the same again.

I just thought I would share that insight w/ the rest of you.

Letting Go

There's a song from the Dawson's Creek soundtrack that used to be one of my favorites, and lately, it really has hit me harder than it used to.

Don't call me
Don't write
Don't show up in the middle of the night
You know that
We needed 
Some time and space to breathe in

I still recall the words you said to me
It's what you did not say that sets me free
Now how can I find peace of mind when you keep coming back again?
It's not okay for you to play this game of seesaw with my head

Now it hurts too much
And it hits too hard
And I won't play this part

Don't call me
Don't write
Don't show up in the middle of the night
You know that
We needed 
Some time and space to breathe in

So now I say the things I want to say
Sometimes it's better letting go this way
I'll always know
Down in my soul
We really had so far to go
I've given all I had to give
And now it's time for me to live
And I won't look back
And I won't regret
Though it hurts like hell
Someday I will forget

Don't call me
Don't write
Don't show up in the middle of the night
You know that
We needed 
Some time and space to breathe in

It's funny how we seem to end up here
I never thought I'd see this soul disappear

Don't call me
Don't write
Don't show up in the middle of the night
You know that
We needed 
Some time and space to breathe in

And this is letting go
This is letting go 
This is letting go
This is letting go

Don't call my, don't write

Don't show up in the middle of the night
To say that you've been thinking
Cause I know it's just a dream getting you.

I don't know why, but I just love those lyrics.

A New Endeavor

Friends and family. I am embarking on a new endeavor of hand made jewelry. The jewelry items are made with glass beads, semi-precious gemstones, and hypoallergenic accessories. The jewelry comes in a set, with one bracelet, and a pair of pierced earrings. The bracelets fit the average size woman's wrist. The price is $10 for the set. If you don't live in Utah, I am willing to ship for a $2 fee. Please let me know if you see anything you like, and I will try to update the pics on this once or twice a week with new items.


Also, I always carry jewelry with me, so, if I'm around, and you want to look, just ask. :)

Taking a stand!

Well. . .   lately things have been bugging me a lot, and, today, I decided to take a stand for one of them, and I'm really glad I did.  It turned out to be just a misunderstanding, so there was no reason for me to be mad in the first place.  :)  Yea!!!!!

I am a normal girl. . . 

Except when I'm not.

I had the opportunity to go to the Manti pageant last Friday night, and well, let me tell you that I think I really embarrassed myself.

I have to start off by telling you that I had gotten up on Friday morning at 4:30 am because I had to take my mom to the airport.  Then, I worked a full day at work without a break.  And, had to go home and pack stuff because I am house sitting while my mom is gone visiting my sister.  So, by the time we left for the pageant, I was a little bit tired.

The ride there was pretty uneventful, except for the fact that the girl I didn't know who came with us thought I was married w/ children, because I kept referring to "my kids."  (BTW, "my kids" are the kids I am directing in Les Mis.  It's just easier to say "my kids" then to say, the kids I am directing.)

Anyway, when we actually got to the pageant, that is when the ADD kicked in.  After we found a place to sit, all I could think about was cotton candy.  I believe one of my sentences consisted of, "Oooo, cotton candy, I want some. . .   Check out that cool dog. . .   Oh, a live band on a couch, that's cool. . .  So, does anyone see the cotton candy stand yet?"  And, lets just say that the night continued to progress from there.

I should tell you that when you are watching the Manti pageant, the people running around on the hill in the dark look like ants.  And, normally, that probably would affect you, but, when you are running on 4 hours of sleep, and have been awake for about 20 hours, it is pretty dang funny.  Also, long, biblical words are very, very humorous, right Barbara?  

Anyway, on the ride home, I really got the giggles, and was making the stupidest comments.  I think there were more about cotton candy, trail mix, swedish fish, and maybe more.  The ride home was kind of a blur.  Let's just say that I was very happy to make it home to sleep that night.